跨文化溝通與管理

112-2 開課
  • 流水號

    25346

  • 課號

    IM2014

  • 課程識別碼

    705 23700

  • 無分班

  • 2 學分
  • A5*

    無授課對象

      A5*
    • 無授課對象

  • 畢南怡
  • 五 6, 7
  • 管一402

  • 2 類加選

  • 修課總人數 50 人

    本校 50 人

  • 無領域專長

  • 英文授課
  • NTU COOL
  • 核心能力與課程規劃關聯圖
  • 備註
    本課程以英語授課。加簽規則:欲加簽請實體參加第一週的課程,課後再寄email索取授權碼。授課開始前加簽信恕不回覆。兼通識A5*。。A5*:公民意識與社會分析領域。可充抵通識
  • 本校選課狀況

    已選上
    0/50
    外系已選上
    0/0
    剩餘名額
    0
    已登記
    0
  • 課程概述
    Drawing on studies in psychology, management, and communication, this course covers various topics (e.g., identity, motivation, and interpersonal relationships) from a cross-cultural perspective. The first half of the course starts with an introduction to culture and cross-cultural communication and proceeds to map world cultures along the dimensions of value systems and how such systems affect individuals in terms of development and communication. The second half of the course applies knowledge to different settings and elaborates on how the differences impact conflict management and relational maintenance in various contexts, such as tourism, business, education, and health care.
  • 課程目標
    This course aims to aid the students in understanding the importance of culture in individual, group, and organizational settings to enhance communications and effectively manage cultural differences. Upon finishing this course, students are expected to be able to: 1. Recognize the impact of cultural value systems on human motivation, behaviors, emotions, and interpersonal relationships. 2. Acquire both theoretical and practical knowledge of cross-cultural communication. 3. Cultivate competence in oral, written, and interpersonal communication and collaboration skills through the group project. 4. Develop a culture-sensitive perspective to understand the cultural differences in various contexts and address their challenges.
  • 課程要求
    Preparation and attendance You are expected to prepare for each class by reading or watching assigned materials. You may be called on to summarize the major arguments of the assigned materials and/or give your interpretation or critique of them. Regular attendance is expected. Failure to attend regularly and be prepared will be grounds for a grade reduction at the professor’s discretion. Professionalism and active participation You should come to the class prepared to listen and participate. Your level of engagement with the materials is part of your grade. You are expected to contribute your thoughts and opinions during class discussions and group presentations. Respect All individuals in the class are expected to maintain mutual respect in the learning environment. Laptop/tablets/cell phone policy You are allowed to use laptops or tablets in class to take notes. You should, however, refrain from using the cell phone during class, especially when your classmates are presenting their work. Enrollment Anyone interested in enrolling in this course should be physically present for the first lecture to see if the course is for you. If you think it is, email me after the first lecture to explain why you are interested and ask for the access code. I will not be responding to any emails before the first week.
  • 預期每週課後學習時數
  • Office Hour

    By appointment (email nanyibi@ntu.edu.tw)

    *此 Office Hour 需要提前預約
  • 指定閱讀
    Martin, J. N., & Nakayama, T. K. (2018). Experiencing intercultural communication: An introduction. New York, NY: McGraw-Hill Education.
  • 參考書目
    - Adler, N. J. (2008). International Dimensions of Organizational Behavior. South-Western Thomson Learning. - Heine, S. J. (2016). Cultural Psychology. New York, NY: W. W. Norton.
  • 評量方式
    10%

    Attendance

    Per school policy, everyone is allowed 3 absences, but failure to attend classes (excluding the two exams) 5 times or more will result in a fail in the final grade. If you cannot attend class physically, join us via this Google Meet link. Please note that joining class remotely grants you attendance points but will harm your class participation score, as you cannot join the discussion in class.

    10%

    Class participation

    Active class participation is highly encouraged. Although the class is in English, you may participate in the class discussion in Mandarin or any other language your instructor understands (unfortunately, currently, it’s just English and Mandarin, but I’m working on it). The TA will take note of those who have spoken in class and the participation grade will largely be based on it.

    25%

    Mid-term

    This exam covers topics from the first half of the semester and consists of 20 multiple-choice questions and 5 short-answer questions.

    25%

    Final exam

    This exam covers topics from the second half of the semester and consists of 20 multiple-choice questions and 5 short-answer questions.

    30%

    Group project

    tudents are expected to form groups of 3-4 persons and collaborate on a project relevant to cross-cultural communication and management and the team members’ shared interests. The course instructors will grade 25% (12% for a complete written report, 3% for the slides, and 10% for the presentation), and your peer members will grade 5%. Please note that if you fail to submit the peer review before the deadline, you will receive 0 points for your own peer review, and all the group members who have submitted the review on time will get full points of 5 automatically.

  • 針對學生困難提供學生調整方式
    調整方式說明
    上課形式

    提供學生彈性出席課程方式

  • 課程進度
    2/23第 1 週Orientation
    3/01第 2 週Worldviews and values; histories
    3/08第 3 週Cultural values in the management context
    3/15第 4 週Identity and personality
    3/22第 5 週Cognition and perception
    3/29第 6 週Motivation and emotion
    4/05第 7 週No class (Tomb-sweeping day)
    4/12第 8 週Verbal issues in cross-cultural communication
    4/19第 9 週Mid-term
    4/26第 10 週Non-verbal issues in cross-cultural communication
    5/03第 11 週Conflict management
    5/10第 12 週Relationship development and management
    5/17第 13 週Cross-cultural communication in different contexts
    5/24第 14 週Final exam
    5/31第 15 週Group presentation day #1
    6/7第 16 週Group presentation day #2